Keith RobertsHow to Use This Easy Email Strategy for Customer Retention Optimizing your small business customer retention strategy can be as simple as hitting 'send' on an email.
Keith RobertsMaximizing Customer Lifetime Value (CLV) in Small Businesses: Strategies for Long-Term ProfitabilityCustomer Life Time value helps you manage the relationships and associated marketing budgets to gain the most profitable outcomes.
Keith RobertsImplementing a Customer Loyalty Program for Service Companies: Boosting Engagement and RetentionCustomer loyalty is earned day by day. Loyalty programs help you measure what customers want.
Keith RobertsStep-by-Step Guide to Designing a High-Impact Customer Experience Program for Small BusinessesImplementing a successful customer experience starts with clear objectives, the right tools, and commitment from the whole organization.