Blog l Keith Roberts

How to Use This Easy Email Strategy for Customer Retention

Optimizing your small business customer retention strategy can be as simple as hitting 'send' on an email.

Maximizing Customer Lifetime Value (CLV) in Small Businesses: Strategies for Long-Term Profitability

Customer Life Time value helps you manage the relationships and associated marketing budgets to gain the most profitable outcomes.

Implementing a Customer Loyalty Program for Service Companies: Boosting Engagement and Retention

Customer loyalty is earned day by day. Loyalty programs help you measure what customers want.

Step-by-Step Guide to Designing a High-Impact Customer Experience Program for Small Businesses

Implementing a successful customer experience starts with clear objectives, the right tools, and commitment from the whole organization.

The Power of Surveys in Enhancing Customer Retention

Customer satisfaction surveys are potent tools in your customer retention arsenal.

Harness the Power of Email Systems to Increase Customer Retention

Mastering email systems is pivotal to a successful customer retention strategy. Take control of customer engagement and save money too!

The Cost of Customer Churn in Software Companies

Customer churn can take a toll on your company. Learn what the direct, and indirect costs are and what strategies to take.

Crafting a Game-Changing Customer Experience: The Ultimate Goal is to Create a Destination Business

Creating a great customer experience isn't a one-time activity. It's a process of understanding your customers and exceeding expectations.

The Customer Lifecycle: Attract, Retain, Refer, Repeat

Mastering the Customer Lifecycle: Attract, Retain, Refer, Repeat, will help you drive traffic organically. Learn how in this post.

Creating a Customer Engagement Dashboard for Better Retention

Data visualization is critical in understanding your customers' journey and interactions with a well-designed customer engagement dashboard.

QR Codes: A Game-Changer in Customer Engagement

QR Codes are a powerful and simple way to engage with customers. Collect reviews, schedule appointments, provide support, and much more.

Biblical Entrepreneurship: Balancing Faith, Prosperity, and the Great Commission

The intersection of entrepreneurship and faith can sometimes seem complex in today's world. How do we reconcile pursuing wealth and...

How to create a winning business idea

Business ideas work best when you know who you are serving, and what their specific problem is and a well-thought-out solution is created.

Hard Times Can Create Success Stories

Have you got a story to be told and have a burning desire to create a startup? Don't let hard times stop you.